Privacy Policy
Last updated: December 4, 2025
1. Introduction
Swiftime ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our time tracking service.
2. Information We Collect
Information You Provide
- Account Information: Email address, name, and authentication credentials when you create an account
- Time Tracking Data: Client names, project names, task descriptions, time entries, and duration data you input
- Team Information: Team member details if you use team features
- Payment Information: Processed by Lemon Squeezy; we do not store your payment card details
Information Collected Automatically
- Usage Data: How you interact with the Service, features used, and actions taken
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and pages viewed
AI Processing
When you use natural language or voice input features, your input is processed by AI services (Google Gemini) to parse time entries. This processing is done in real-time and inputs are not stored by the AI provider beyond the immediate request.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Process your time tracking entries and generate reports
- Manage your account and provide customer support
- Process payments through our payment processor
- Send service-related communications
- Analyze usage patterns to improve user experience
- Protect against fraud and unauthorized access
- Comply with legal obligations
4. Data Storage and Security
Your data is stored on secure servers provided by:
- Neon (PostgreSQL): For time entries, client/project data, and team information
- Stack Auth: For authentication and user identity
- Railway: For application hosting
We implement industry-standard security measures including encryption in transit (HTTPS) and at rest, access controls, and regular security reviews.
5. Data Sharing
We do not sell your personal data. We may share information with:
- Service Providers: Third parties who assist in operating the Service (hosting, payment processing, analytics)
- Team Members: If you're part of a team, relevant time tracking data is shared with your team administrator
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Export: Receive your data in a portable format
- Object: Object to certain processing of your data
- Withdraw Consent: Where processing is based on consent
To exercise these rights, please contact us through the Swiftime application. We will respond to requests within 30 days.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion:
- Your personal data will be deleted within 30 days
- Some information may be retained for legal or legitimate business purposes
- Anonymized, aggregated data may be retained for analytics
8. Guest Mode
Swiftime offers a guest mode that stores data locally in your browser. In guest mode:
- No data is sent to our servers
- Data is stored in your browser's sessionStorage
- Data is automatically deleted when you close the browser tab
9. Cookies and Tracking
We use essential cookies to:
- Maintain your session and authentication state
- Remember your preferences
- Ensure security of the Service
We do not use advertising cookies or sell data to advertisers.
10. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where applicable.
11. Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.
13. Contact Us
For questions about this Privacy Policy or to exercise your data rights, please contact us through the Swiftime application at app.swiftime.ai.